Will definitely use them again for my next project! After many years the internal guts broke apart. How can I get a replacement panel for this door? border: 10px solid; With a combined 25 years of experience in the industry, Neuma is a name you can trust. Such inconsis- tencies are not warrantable. info@sdrcca.com, Copyright - 2023 | The Sliding Door Repair Company | All Rights Reserved. US Door & More Inc. Were sure that youll find something to fit your needs perfectly! Not sure on parts though. I have to say that the doors are REALLY impressive. I'm wondering if anyone has seen it or used them yet? We promise not to spam you. When we have rain accompanied with wind the doors will shake themselves loose and rain comes in the closing seems. Post This external handle drives the movement of the internal hardware and operates the door. Neuma exterior doors are beautifully designed and durable. } Every one of the product reps we deal with for all of these manufacturers agrees Neuma is the best patio door for the money. JavaScript seems to be disabled in your browser. by Window4U (IL) Mon Mar 22, 2010 10:03 pm, #3 } barely move. Is this reasonable and is the product reliable? Post I guess everyone is working from home and nobody has been of much help. Seems like Real Developments poster is a troll, competitor, or just used a bad installer We have had a tremendous issues with the French doors here in Virginia. Superior weather stripping design offers excellent air/water tightness. Monday to Friday : 07:30am to 05:30pm Thanks! Neuma Doors are designed to withstand the impact of extreme weather conditions. Did a great job! Though they quote a certain amount of time to do the repair, they only took about 10 minutes (or less). Help with Windows and doors in Prosper, TX contemporary construction. Mr. Blair Waller, Regional Sales Manager for Nan Ya Plastics Corp. USA (Neuma) arranged for Wet Corp. to test the Neuma Units using ASTME E1105 Test Standards Method "B". Make sure they acknowledge the size because they may make the assumption that it is smaller and only order 1 person they did that with me. Show sidebar. } Excellent work and appointments were all on time. Impact Glass: 10 year prorated limited warranty against seal failure. Fire, corrosive fumes, acts of God, and /or any events or actions beyond the control of Nan Ya Plastics Corp. All components, parts, glass and labor supplied by parties They are actually made in Houston. This unit never had an outside key. The polyurethane foam core is 100% CFC-free. We also installed clamps on each middle seem to help keep the doors closed. I can ship the item/ part directly to you. (* HPVD: High Performance; Physical; Vapor; Deposition, CLICK HERE FOR PDF FILE NEUMA GLIDING PATIO DOOR SPECIFICATIONS. Service stinks. very pleased with product and installation. We needed a repair for a crank casement window and every company that I called to repair - said the job was too small or just wanted to replace the window. The whole experience was great from start to finish. by Skydawggy. -->, , . Over a 6 month period I tried in vain to get service, leaving 3 voice messages with the main NEUMA Door facility in Texas. They have verybquick respond and good people. } Retractable screens have been specially designed for Neuma Doors. High-Impact Fiberglass Door Skins. Thanks. Very professional company! Frame components are made of composite materials with a smooth paintable or stainable finish on the exterior. Sustainable Construction Each Neuma door is Energy Star Qualified and contains recycled material without any CFC's. Neuma Door Benefits Fiberglass Door Systems Designed to Withstand the Test of Time Impact-Doors Such a good experience. (multi-point lock upgrade available). 4. They were friendly and professional, and I will definitely call back if I have another door repair issue! .table_d2e58 td { Handle colors come with matching sills, with the exception of white handles, which have clarkjoseph@yahoo.com. The distributor my contractor bought it no longer sells them and nobldy at Neuma is answering any of the numbers on the site, i am hoping you can help. Hardware finishes are available in Gold Brass, When adjusting your lock keepers-(3) remove two start with one. Is it possible to reinstall these on the Neuma door? We just discovered that it not locking. I have yet to get them. Sliding Repair Co told me that they repair, sent someone out who gave us an honest quote, and everything was finished within about two weeks. by andreas Sat Apr 21, 2012 3:24 pm. To be honest, the name made it simple to recognize and call. $99.99 Hardware finishes are available in Gold Brass, Satin Nickel, White and Dark Brown, The sidelights on the patio door include flat removable screens, Frames are made of composite material with a smooth exterior and interior finish, Optional woodgrain finish is available. Folding doors for exterior applications Nan Ya Plastics Corporation USA does not have responsibility, liability, or obligation, for property damages arising from a Warranty claim on a Neuma Door System. Also you might need some more metals shims to make the keeper stick out more, please call me so I can get your info and send them to you. The doors poured water during rain storms. Had an issue with my sliding glass door not locking and the screen door not closing. c h a o t i c, unprdctbl and competitive. He also said on both visits that I needed different gaskets at the top of the door and he ordered them. My only suggestion is that when you call them, make sure you are aware of the door size. Our superior, multi-point lock system increases security and enhances performance by providing smooth operation. border-color: #000000; 7 years. Wet Corp conducted the tests on December 8 & 9, 2008, ALL units tested failed. It has been determined by our rep that installation appeared to be in order. Stainless steel plates provides excellent corrosion resistance, enhances performance, ensures smooth operation and offers Astragals: Lifetime for original purchaser as long as purchaser owns home. Heavy Duty 1100 lb. (Laminated). border: 0px none; They are way ahead of the competition. I contacted them online and received a call back the next day. A: There are a variety of different parts to a door handle. From first contact til my repairs were finished I was impressed with their Customer Service, the Free In Home estimate, and then ultimately the installation. 06-0411.04 Expiration Date: Aug.17, 2011; Miami Dade County N.O.A. On time , friendly and efficient. The Tech was on time. Deadbolts are a strong metal piece that functions just like a latch, but is meant for added security. They are a strong customer first, America first small business. Went the extra step in fixing strip to avoid further service calls. Give us a call or send us an email by clicking on the contact us link below. Would recommend and also use again. We're glad you're here. P: 1-866-366-7715 (toll-free) A: 8989 North Loop East Houston, TX 77029 Great quality products at excellent prices. Post Thank you! Warranty Coverages After the First Year After the first year, replacement parts may be pro- vided at no cost (if found to be a warrantable item), but there is no coverage of labor charges for the removal of defective products or for installation of replacement products. Apparently all of the profiles are pultruded fiberglass. Neuma Door Systems are precision engineered to provide protection against water infiltration. Excellent customer service! They came to repair our sliding patio door which would. } Repair man showed up on time, well dressed and professional. Our dedication to product excellence and environmental preservation has been recognized with ISO 9001 and ISO 14001 certifications. Smooth paintable or stainable woodgrain finishes are available. The opposite panel is still working at 85%, so did not need work, however the team kindly Spent some time also burnishing the 2nd track; now both sides are functioning really well!Absolutely perfect result and lovely people. Parts were unavailable for my door, but your guy went beyond expectations and got it working anyway. We are proud to handle Door track and Rollers from -->,
