H\n0E Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. Charge the battery within the appropriate temperature ranges. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . Check for any blockage or tear. Error code 10 indicates that hall sensor connector is not connected properly. Restart the eBike System. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. If you need advice on compatible belts please contact us. If the problem persists, contact your eBike dealer. Check wiring and the accessory connected to the light line. All Ribble e-bikes are fitted with the Iwoc button on the top tube. Also make sure that the battery prongs line up properly. I spoke to the dealer and he said there should be an error message posted. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. For a better experience, please enable JavaScript in your browser before proceeding. Why would this be useful? Ensure none of the pins is bent and are all in line with the arrows. Let it cool down before using the bike again. To do so you would have to remove the bottom bracket and crankset. Loosen the controller and re-plug the hall sensor plug. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. This video goes over how to use the controller to get the most out of the bike. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. MAHLE SmartBike app for e-bikes - The Ribble guide Its on a dual motor e cells super monarch. 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. Let us know if you have any other questions. What electronic drive system does it use? An optional range extender is also available which can be charged away from the bike. Check for silicone interference, corrosion damage, or loose or damaged cables. But you should be able to fix common and minor faults in no time by following the guides above. He had engineering degrees in Bachelors and Masters. Upon opening the app you will then be asked to enter your email address and password. With a computer, you can reboot it. It will switch into an emergency mode or stop working completely. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. You can buy the unit separately or replace it entirely in case of damage. We hope this article will help you to troubleshoot simple ebike issues. Ebikemotion know about this issue and have issued a firmware update to solve it. I wish this was something I could just do via the app! O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. Seems as though it will start now but shuts down momentarily. Change the state of the Demo Mode to Activated mode. Battery Pack sensor damaged. Battery pack sensors are damaged. Thanks Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. 0000001387 00000 n It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. Electric bikes light lines power output failure or assist light error. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. If the problem persists, contact your eBike dealer. If the system locks, please restart the eBike System. That voltage should match your battery. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. Display shows a motor on it and front motor does not work. Did you solve it? Find out which bikes won big in Bike of the Year awards 2020/201. If you are getting error code 08 (throttle issue) first check throttle connection carefully. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. Bosch PowerPack 300, 400, 500 Owner's Manual. The male and female prongs should have a positive connection. Interested in a Bike with an Ebikemotion Drivetrain? Sounds like only a problem with the app, and nothing to do with the battery or drive system. Sunday: Closed. I am not sure if this will comeback but for now it seemed to fix it. 0000003248 00000 n Every error code defines different issues with the bike. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. You will need to return under warranty to a dealer that has the required cable. He successfully installed parts and battery. Scott Addict eRIDE | The world's lightest electric road bike - BikeRadar It wont function correctly, indicated by, The battery voltage is too high to run the bike. Just what sets these award-winning bikes apart from the rest? c[bk8zmk~ PW With any error, the e-bike started flashing. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Simply plug the bike into a household socket using the supplied charger and cable. Error in the communication with the Battery Pack. 203. Turn compatible lights on/off (if fitted). 0000000776 00000 n Features SmartForm C2 Alloy frame and a full carbon fork are a lightweight yet durable combo Shimano GRX 400/600 drivetrain and hydraulic disc brakes offer excellent on- and off-road performance Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Still not got a working one. The 250W motor has a 40 Nm maximum torque output. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. Using the navigation or maps requires a $4 per year subscription. I bought a Cannondale Treadwell ebike from Evans Cycles and right out of the box the bike didn't work, pink flashing light. SmartBike system update - MAHLE SmartBike Systems E-Drive system: Mahle Motor Hub drive 40Nm . How long does it take to charge the battery? Contact your eBike dealer. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! Home - MAHLE SmartBike Systems 0000007449 00000 n MAHLE ANT DONGLE IWOC TRIO MANUAL (ES-EN) - Issuu New component detected not associated to this eBike system. Repeat the process described above to select level 2/Amber and level 3/Red. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. If the battery prongs are not lined up correctly, the electrical circuit wont be complete. What is the life expectancy of the battery? Red triangle with a message but I cannot read it because of my eyesight is poor up close. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. There are 3 levels of power assistance for you to choose from. Also the PAS wont kick in on level 4 or 5 If there is no change, check the connection or try a different charger. Basically, he is a businessman and research writer. Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. Same issue for me. Bosch Performance Line Nyon Owner's Manual. Check the wires of the pedaling sensor (PAS) and Motor Sensor. Squeeze the two outer prong connectors on the battery mount inwards, making sure the battery has a solid connection with the mount. Also, the released dust particles from the brake levers can cause speed sensor error. Yes, our e-bikes are pedal-assisted and require rider input at all times. It then started charging so I left it for a few hours. First 4 Steps to Fix Electric Bike Error Codes - YouTube Tutorial - Debug system error codes - Win32 apps | Microsoft Learn It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. We've got you covered with our in-depth e-bike operation guide. The Addict eRIDE 20 is the base model at 3,999 and comes with a mix of Shimano Ultegra and 105 mechanical. %%EOF One of the key functions of the app for e-bikes is fault diagnosis. The X35 motor system is light, powerful yet extremely compact. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. If the error persists, disconnect the accessory. Short press the button to set the LEDs to flash. Hey David. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. This unit has 3 distinct buttons that are used to control the motor system. Everything is plugged up. All of which can only help to enhance your e-bike riding enjoyment. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Speed Sensor error - Motor consumes but Speed not received from sensor. Find out here. The app will show if there are any errors in the bicycles electrical system. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. xref If the error is not solved, replace the battery, Excessive switch temperature. Monday: Closed Ranjit. You may not get power if any of those are bent or do not contact properly. Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. If you are getting error code 08 (throttle issue) first check throttle connection carefully. 107 24 Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. Yes, you can cycle through 3 different assistance modes (which can be configured further in the companion app), or choose to have the motor turned off completely; all at the press of a single button. Do I need tax, insurance or a licence to ride the e-bikes? Ups the motor assist without needing to go into the settings, all based on your heart rate. 0000002866 00000 n Motor hall signal error can also occur due to inaccuracy between motor and controller. Inspect the motor sensor and peddling sensor wires. If error code remains, test with new motor core and controller error. Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. Update files are available for remote repair, please contact CSG warranty. Looking for inspirational places to ride? If the system locks, reduce the demand and restart the bike. Solution: Check if the speed sensor and magnet have been installed correctly. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. Battery Pack voltage too low. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. How to operate Ribble e-bikes | Ribble Cycles With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. You must log in or register to reply here. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. This thing works wonderfully. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. Bosch Intuvia Owner's Manual. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! It will show electric bike error code 3. At that point turn off the RE. It's very frustrating that my shop only has the ability to update firmware. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Can I ride this in the wet? 0000002752 00000 n Up top, weve highlighted via video how to use the bicycles major features. Cannondale Topstone Neo SL 2 Electric Bike | REI Co-op This is often referred to as electric bike error 5 Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. Charge the battery within the appropriate temperature ranges. When connected to the bike it charges the main battery when assistance is not being provided. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. 130 0 obj <>stream Check cables and connect charger. I am assisting my 10th grade grandson with a project he has at school. Shop Now and Save with Free Shipping in the US. The colour of the flash indicates the assistance level currently selected. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US.
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